Thursday, March 26, 2020

Watch the video below for a message to our members from President/CEO, Dan Shinnick.

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Wednesday, March 25, 2020

Please read our latest blog post on NMB’s response to COVID-19. View the post on our blog.

NMB’s Response to COVID-19

As everyone in the world is aware, COVID-19 is changing the way we live our daily lives. The virus continues to spread at a rapid rate, and our local and federal governments are taking precautionary steps to protect us. In response, we want to do our part to protect our NMB family, which includes our members, our agents, and our Home Office employees.

We Will Continue to Protect You

Just as we have for 118 years, we remain committed to our members, and we will be here for you today and tomorrow. NMB remains financially strong, which means your policies will stay safe with us during this pandemic. Our agents and Home Office staff are still available to assist you, whether you have questions about your existing policy or want to discuss additional coverage options during this uncertain time.

We also provide online resources that you can access anytime. If you’d like to check on your policy information, owner forms, or owner profile, you can still do so through our online Member Portal.

We strongly encourage you to give us a call if you would like to review your policy or have any other questions. Please reach out to our Home Office or any of our agency locations:

Home Office | Madison, WI
(608) 833-1936 | info@betterlifeins.com

Dakotas Agency Office | Spearfish, SD
(605) 642-4778 | dakotas@betterlifeins.com

Lakeshore Agency Office | Plymouth, WI
(920) 893-2300 | lakeshore@betterlifeins.com

Wisconsin River Agency Office | Wausau, WI
(715) 845-4300 | wisconsinriver@betterlifeins.com

Steps We Are Taking to Fight the Spread of COVID-19

Our Home Office and two of our agency offices are located in Wisconsin where the Governor has asked all non-essential businesses to close. Fortunately, the state and federal governments agree that National Mutual Benefit’s mission to protect its members through life insurance and annuities is essential. Our Home Office will remain open with minimal staffing so we can continue to assist our members. Many of our staff members will continue to be available while working from remote locations.

Some of the projects we’ve been working on to do our part in combating the spread of Coronavirus include:

• Providing our Home Office employees with the ability to work from home. The essential staff members that continue to work in our office will practice social distancing and follow all CDC recommendations.
• Creating new training and resources to help our agents better serve you by using virtual meetings and other methods of communication that keep everyone safe.
• Conducting hospital-grade deep cleans of our Home Office on a daily basis, in an effort to prevent the spread of the disease.

We Are Here For You

As this unfolds, we continue to monitor CDC guidelines and changing State and Federal regulations. Although life is far from normal at the moment, we are doing everything we can to stay “normal” at NMB.

Our first priority is, and always will be, our members. We know this is a scary time for everyone. We are here to help make sure your family remains protected during this difficult time. Please know that we are here to continue servicing your policy and provide any additional coverage you may need for yourself and your family. 

For more updates on NMB’s response to COVID-19, please visit nmblife.org/covid-19. You can also stay updated by following us on Facebook, Instagram, and LinkedIn!

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Monday, March 23, 2020

Earlier today, Wisconsin Governor Tony Evers ordered the closure of all “non-essential” businesses in the State of Wisconsin to help slow the spread of the COVID-19 virus. This order starts Tuesday, March 24, 2020.

National Mutual Benefit is considered an “essential” business and therefore will remain open. We are committed to providing you the best customer service during this unprecedented and unexpected time. 

The health, safety and security of our employees and members is our number one priority. The majority of our staff has been and will continue to work from their homes and will do so until Governor Evers’ order is lifted.

National Mutual Benefit has been protecting members since 1902. We remain a financially strong organization dedicated to serving you now and in the future.

Should you have any questions about your policy, need additional assistance, or want to speak to one of our agents, please contact us at:

Home Office | Madison, WI
(608) 833-1936 | info@betterlifeins.com

Dakotas Agency Office | Spearfish, SD
(605) 642-4778 | dakotas@betterlifeins.com

Lakeshore Agency Office | Plymouth, WI
(920) 893-2300 | lakeshore@betterlifeins.com

Wisconsin River Agency Office | Wausau, WI
(715) 845-4300 | wisconsinriver@betterlifeins.com

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Tuesday, March 17, 2020

Federal recommendations were released yesterday that ask the public to avoid social gatherings of more than 10 people. You can view the new recommendations by clicking the download button below. Given the new recommendations and our concern for the safety and well-being of our members, we have asked our branch leaders to reschedule or cancel upcoming NMB branch events that involve more than 10 people.

If you have any questions about upcoming NMB events, please reach out to one of your local branch leaders or contact Anne Rogers at arogers@nmblife.com.

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Monday, March 16, 2020

Dear National Mutual Benefit Member,

The health, safety and security of our members and employees is our number one priority. Our thoughts and prayers are with those who have already been impacted by the novel Coronavirus. We are actively monitoring this fluid situation, and we are working hard to ensure that our Home Office and agency locations continue to serve you throughout this global crisis.

Currently, National Mutual Benefit is operating as usual. Our Home Office and agency locations remain open. Should that change due to evolving circumstances, we will notify you as soon as possible. In addition, we are building our capacity to allow employees to work from home during this unexpected and challenging time.

Please continue to visit this webpage for the most up-to-date information regarding National Mutual Benefit’s response to the Coronavirus pandemic. If you have questions relating to your National Mutual Benefit policy or want to speak to one of our agents, please click the below links for contact information:

National Mutual Benefit Contact Information

Home Office
Dakotas Agency
Lakeshore Agency
Wisconsin River Agency